Motorway

High-Stakes Escalation Management: Own and resolve the most complex, sensitive, and high-emotion dealer escalations from intake to final resolution, serving as the definitive point of contact for aggrieved parties. ·...

Enterprise Customer Contact: Be the primary point of contact for enterprise lease customers via phone (inbound and outbound) email and WhatsApp, guiding them through their vehicle return and inspection process. ·...

Design, implement, and maintain secure-by-default platform capabilities (e.g. IAM patterns, network primitives, secrets management, runtime protections, encryption) that are easy for product teams to adopt. · Build...

Own and evolve our AWS environments and shared platform infrastructure, focusing on reliability, scalability, and ease of use for product teams. · Design and build opinionated, self-service tooling that makes it easy...

Provide friendly and effective technical support to the entire team, ensuring colleagues feel well-cared for through clear, proactive communication. · Dive deep into troubleshooting and resolving technical issues,...

Own market pricing and pay benchmarking - including external surveys, job matching, and evaluating competitive pay levels. · Take our newly completed job architecture live: build out salary bands to best-practice...

Own AI features end to end, from an ambiguous problem through to a reliable, observable system that real customers depend on. · Build the retrieval and data foundations these features stand on, and treat retrieval...

Set the architecture standard for complex GenAI work across the function, not by mandate but by building things others learn from and want to adopt. · Hold sign-off on materially complex AI systems, catching...

Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience. · Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair...

Enhance the Dealer Post-Sale Experience: Identify operational and commercial improvement opportunities across our Dealer journey, dedicating significant focus to elevating our transport (Motorway Move) and payments...

Consult & Position: Conduct high-level business conversations to uncover dealership needs, positioning Motorway as an essential, long-term inventory solution. · Drive Network Activity: Onboard new dealership partners,...

Collaborating with designers, product managers and other engineers to build high-quality customer experiences. · Designing, building and shipping Android features using Kotlin and Jetpack Compose. · Contributing to the...

Collaborating with designers, product managers and other engineers to build high-quality customer experiences. · Designing, building and shipping Android features using Kotlin and Jetpack Compose. · Contributing to the...

Building genuine connections: Chatting with car sellers and dealers, answering their questions, and building trust. · Finding creative solutions: Using your initiative and problem-solving skills to tackle any...

Tackling the Big Stuff: You’ll own our most complex, ambiguous product challenges, transforming messy problems into elegant, crystal-clear user experiences from discovery to deployment. · Pioneering AI in Design: You...

Design, implement, and maintain secure-by-default platform capabilities (e.g. IAM patterns, network primitives, secrets management, runtime protections, encryption) that are easy for product teams to adopt. · Build...

Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience. · Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair...

Take business problems and independently structure them into well-defined analytical tasks · Own KPI monitoring and reporting for embedded stakeholder teams, ensuring data accuracy to build quality and confidence in...

Tackling the Big Stuff: You’ll own our most complex, ambiguous product challenges, transforming messy problems into elegant, crystal-clear user experiences from discovery to deployment. · Pioneering AI in Design: You...

Take full ownership of the month-end close, ensuring accurate and timely reporting in line with UK GAAP/IFRS. · Post monthly journals, accruals, prepayments, and manage balance sheet reconciliations in NetSuite. ·...

Act as a first point of contact for technical problems across the business, keeping people informed with clear, timely updates. · Get to the root cause of issues rather than papering over them, so colleagues have the...

Enterprise Customer Contact: Be the primary point of contact for enterprise lease customers via phone (inbound and outbound) email and WhatsApp, guiding them through their vehicle return and inspection process. ·...

Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience. · Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair...

Building genuine connections: Chatting with car sellers and dealers, answering their questions, and building trust. · Finding creative solutions: Using your initiative and problem-solving skills to tackle any...

Building genuine connections: Chatting with car sellers and dealers, answering

Provide friendly and effective technical support to the entire team, ensuring colleagues feel well-cared for through clear, proactive communication. · Dive deep into troubleshooting and resolving technical issues,...

Be the first point of contact for collection or delivery issues, proactively finding solutions to ensure a hassle-free transport service. · Escalate recurring issues to your line manager and the wider Transport...

Building genuine connections: Connecting with car sellers and dealers, answering their questions, and building trust. · Finding creative solutions: Using your initiative and problem-solving skills to tackle any...

Collaborating with designers, product managers, and engineers. · Architecting and implementing complex and interesting app features. · Developing and evolving our in-house Server-Driven UI framework, enabling rapid...

Collaborating with designers, product managers, and engineers. · Architecting and implementing complex and interesting app features. · Developing and evolving our in-house Server-Driven UI framework, enabling rapid...

Consult & Position: Conduct high-level business conversations to uncover dealership needs, positioning Motorway as an essential, long-term inventory solution. · Drive Network Activity: Onboard new dealership partners,...

Sorting out payment hiccups for both dealers and sellers - quick as a flash. · Keeping an eye on the whole payment process, making sure it's accurate, secure, and on time. · Managing the payment support tickets,...

Ensuring smooth dealer journeys by testing and improving automated communications, including smart recommendations, auction comms and more · Managing a campaign calendar, iterating and reporting back to the business on...

Tackling the Big Stuff: You’ll own our most complex, ambiguous product challenges, transforming messy problems into elegant, crystal-clear user experiences from discovery to deployment. · Pioneering AI in Design: You...

Set the overarching architecture for GenAI at Motorway, including reusable patterns for prompt design, RAG (hybrid retrieval, chunking, semantic caching), agent orchestration, evaluation frameworks (LLM-as-judge, golden...