Mark

Assist with the implementation and troubleshooting of technical services for public safety agencies in the UK. · Analyze customers’ technical landscapes, processes, and policies to recommend services such as interfaces,...

Work closely with leadership to set longer term strategic direction for your team and our product suite · Serve as a technical project manager for your team: scheduling, release planning, managing backlog, and removing...

Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals. · Making and guiding architecture decisions across REST APIs, message queues, data pipelines,...

Driven our vulnerability management program end to end: running scans across cloud infrastructure, networks, and applications, prioritizing findings by risk, and tracking remediation through to closure. · Researched...

Serve as a first point of contact for customer support requests via: · Phone · Ticketing system

Lead full lifecycle development of integrations that connect the Mark43 platform with external systems such as 911 call centers, state databases, evidence systems, and other key services. · Drive architectural decisions...

Support the administration, monitoring, and reliability of production database systems. · Help ensure MySQL databases are configured, maintained, backed up, and monitored appropriately. · Identify, investigate, and help...

Own and improve the reliability, performance, security, and scalability of production database systems. · Lead database monitoring, alerting, capacity planning, backup, recovery, replication, and disaster recovery...

Frontend: React, TypeScript · Backend: Java, Spring Boot · Data: MySQL, GraphQL

Led conversations with police forces and public safety organisations to understand operational challenges and identify how Mark43 can deliver value · Built and progressed pipeline by engaging prospective customers...

Design multi-agent systems with coding-focused agents (e.g., code writer, reviewer, tester, deployer) · Write the prompts, logic, and scaffolding that guide each agent’s behavior · Handle tool use, like enabling agents...

Led end-to-end system design for a new universal search experience across RMS, CAD, and other core components, collaborating with Product and cross-functional engineering teams to ensure a scalable, secure, and...

Frontend: React, TypeScript · Backend: Java, Spring Boot · Data: MySQL, GraphQL

Design multi-agent systems with coding-focused agents (e.g., code writer, reviewer, tester, deployer) · Write the prompts, logic, and scaffolding that guide each agent’s behavior · Handle tool use, like enabling agents...