Kroo

Regulatory Analysis and Implementation: Collaborate with the Head of Compliance to analyse and interpret relevant regulations. Work closely with various teams to implement regulatory requirements efficiently. Stay...

Liaising with the Customer Operations team to investigate and resolve customer complaints · Helping customers who may be vulnerable and require further support · Taking ownership of customer complaints and escalating...

Support business areas in identifying and assessing operational risks, helping them understand their responsibilities and maintain effective controls. · Conduct operational risk assessments and reviews, identify control...

Support business areas in identifying and assessing operational risks, helping them understand their responsibilities and maintain effective controls. · Conduct operational risk assessments and reviews, identify control...

Develop and implement Kroo’s customer and lending operations strategy, aligning it with the bank’s overarching goals and vision. · Lead customer operations across live chat, email, phone and social media, alongside...

Develop and implement Kroo’s customer and lending operations strategy, aligning it with the bank’s overarching goals and vision. · Lead customer operations across live chat, email, phone and social media, alongside...

Build, own, and continuously improve end to end financial models covering P&L, balance sheet, and cash flow, ensuring they are transparent, well controlled, and scalable. · Lead the Bank’s forecasting and planning...

Prepare and manage key elements of the month end and year end close processes · Prepare financial reporting, management information and supporting analysis · Maintain and enhance financial accounting processes and...

Regulatory Analysis and Implementation: Collaborate with the Head of Compliance to analyse and interpret relevant regulations. Work closely with various teams to implement regulatory requirements efficiently. Stay...

Alert Investigation: Conduct thorough investigations of transaction monitoring alerts to identify and assess suspicious activity. This includes investigating sanctions, Politically Exposed Persons (PEP), and adverse...

Fraud Prevention: Support the development and implementation of an industry-leading fraud prevention program, continuously seeking innovative solutions and best practices. · Fraud Recoveries: Utilising the chargeback...

Alert Investigation: Conduct thorough investigations of transaction monitoring alerts to identify and assess suspicious activity. This includes investigating sanctions, Politically Exposed Persons (PEP), and adverse...

Support the Head of Structured Assets in originating structured lending opportunities across a range of originators, sponsors, and asset classes, building and maintaining a high quality opportunity pipeline. · Develop...

Communicate directly with customers via in-app chat, email and telephone · Support the implementation of arrears, forbearance/collections and vulnerability procedures; take ownership of the successful delivery · Play a...

Perform daily reconciliations across internal cash ledgers and external bank statements, ensuring completeness, accuracy, and timely sign off. · Reconcile payment scheme and settlement accounts, investigating variances...

Review, challenge and approve financial promotions in accordance with applicable FCA requirements, ensuring communications are clear, fair and not misleading. · Provide timely compliance advice to business stakeholders...

Review, challenge and approve financial promotions in accordance with applicable FCA requirements, ensuring communications are clear, fair and not misleading. · Provide timely compliance advice to business stakeholders...

Lead and inspire the KYC, AML, Transaction Monitoring, Fraud, Quality, Strategy and Controls teams, ensuring clear direction and professional development across all levels. · Manage daily operations to ensure all tasks...

Lead and inspire the KYC, AML, Transaction Monitoring, Fraud, Quality, Strategy and Controls teams, ensuring clear direction and professional development across all levels. · Manage daily operations to ensure all tasks...

Produce robust analysis and actionable insights that inform product strategy, customer journey improvements, prioritisation and roadmap decisions. · Partner with Product Managers, Engineers, Designers and Marketing...

Build and iterate on statistical and machine learning models to solve business problems across areas such as credit risk, fraud, customer engagement, and operational efficiency. · Partner with stakeholders to define...

Support and coordinate month-end and year-end close processes · Prepare management reporting and various internal financial reports · Respond to finance and reporting requests across the bank

Deliver clear, constructive challenge, expert insight and feedback to the first line of defence on financial crime best practice and regulatory developments. · Manage and execute financial crime compliance and system...

Performing risk assessments on new personal account applications · Obtaining information and supporting documentation to complete KYC due diligence · Cross-reference and confirm customer documentation, using both...

Set the vision for your squad, turn that into strategy, and make a positive impact on our customers’ lives. · Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and...

Own the end to end production, review, and submission of regulatory returns, ensuring accuracy, completeness, and timeliness to internal and external stakeholders. · Maintain and manage the regulatory reporting...

Learn the processes and procedures of the financial crime team. · Create QA scorecards for financial crime processes in line with the QA Framework · Carrying out regular and ad-hoc Quality Checks (QC) on both financial...