Hived

Own Repair & Maintenance: Oversee our internal workshop operations and manage external garage partnerships. Ensure that the workshop and mechanics are operating to a high standard and that inventory is carefully managed...

Team Leadership · Overseeing the key deliverables of the Network ops team, challenging outputs where appropriate to ensure processes are being followed · Represent the NOps team to key internal and external...

Penalty Charge Notice (PCN) Management:

Execute daily middle-mile transportation tasks (routing, tracking, carrier coordination, exception handling) accurately and on time · Ensure all parcels are collected, documented, and handed over correctly at each stage...

Lead and manage the shift on the ground, keeping our middle-mile collections network running on time and on budget. · Act as the on-shift expert, making key real-time decisions to resolve issues and re-plan collection...

Lead evening, pre-night depot activities - Ensure area readiness: yard, locations, belts, devices, scanners. Prepare magnums, pallets, cages, and equipment for Night Shift. · Support the Night Ops Manager by guiding...

Lead shift during rotation - managing Shift Managers, Coordinators - to meet our operational SLAs. · Receive handover from Day team, deliver strong handover to Day Manager & GM and explain any deviation between actual...

Lead shift during rotation - managing Shift Managers, Coordinators, Fleet Specialist - to deliver exceptional OTR & UTR day-time performance. · Receive handover from Night Manager, deliver handover to mid-Shift Manager....

Lead morning depot execution, ensuring the site is fully ready for dispatch, processes run to SLA to set the next shift up for success. This includes: · Validate Night Shift handover and close gaps immediately. ·...

Manage the day-to-day operations of an assigned driver team. · Champion initiatives that foster a positive driver experience and promote retention. · Overseeing of all aspects of assigned driver team, serving as the...

Ensure all vehicles are inspected, logged, and controlled to agreed standards. · Carry out basic repairs where possible and collaborate with local garage for more complex repairs. · Coordinate repairs and servicing with...

Manage the day-to-day calendars of the Co-Founders, confidently scheduling meetings, booking meeting rooms, coordinating meeting logistics and resolving diary conflicts. · Arrange domestic and international travel,...

3 weeks onboarding and shadowing: · Hit the ground running with a structured introduction to HIVED. You'll get under the bonnet of the business through sessions with teams across Sales, Finance, Engineering and more, so...

Customer Support · Operations · Network

Lead the Routing Squad across technical strategy, delivery, team leadership, and execution of squad goals. · Own the technical direction for systems supporting routing optimisation, supply-demand matching, parcel...

Last metre navigation. Guide drivers to the exact closest access point to a customer's door, shaving precious seconds off every drop. · Smarter routing. Teach our systems to recognise different types of addresses, like...

Build and ship features for our recipient-facing products, like our live tracking page and real-time delivery updates. Used by thousands of customers daily, they keep recipients informed and in control of their...

Uncover business and product opportunities through robust analytics in a highly complex domain, translating technical insights with clarity for any audience. · Shape data-driven decision-making across your squad and the...

Own end-to-end driver invoicing and payroll - accurate, on time, every week. · Produce regular pay analysis reports that surface discrepancies between expected and actual earnings, and investigate the why behind them. ·...