Harvey

Lead, coach and develop a team of Mid Market Sales Managers across EMEA, driving accountability for net new logo and expansion ARR targets. · Set the regional sales strategy, including territory design, coverage models,...

Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement. · Lead scaled customer engagement motions-including...

Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution. · Triage, investigate, and resolve urgent customer issues with speed...

Engage with lawyers at existing and prospective customers to understand and address their workflow challenges, and then explain and demonstrate the value of Harvey’s AI solutions to address them. · Establish yourself as...

Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice. · Design and lead...

Serve as the primary, fully dedicated point of contact for Harvey's BPO partner, owning the relationship end to end. · Build and implement the framework for this new partnership, then own the vendor's performance...

Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers. · Build the systems, processes, and operating mechanisms that enable Legal Engineering to...

Deal Operations · Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing · Support Sales reps with Salesforce (SFDC)...

Serve as the primary point of contact for Tier 1 global benefits inquiries across all regions (including the US) with a responsive, service-oriented approach-resolving standard requests directly while escalating complex...

Support the end-to-end employee lifecycle for our global population: onboarding, changes, leaves, exits, and everything in between, as part of a global team with work divided by function and program rather than region...

Partner with business leaders to define and drive strategic initiatives, developing and iterating on new approaches in ambiguous or undefined areas. For example, this role will provide business partner support for the...

Lead, develop, and scale a team of Legal Engineer Managers - Product Specialists and their organisations serving Harvey's law firm and in-house customers. · Build the systems, processes, and operating mechanisms that...

5+ years in management consulting or senior client advisory, including time at the Engagement Manager or Project Leader level (or equivalent) where you owned a complex transformation program end to end: scoping,...

Player: Hands-On Support & Technical Leadership · Own a reduced but meaningful support queue, meeting or exceeding ticket goals while maintaining high quality and responsiveness. · Serve as an escalation point for...

Customer & AE Partnership: Act as a technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and...

Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects. · Manage the full customer lifecycle from prospecting to...

Turn data into insight. Pull, structure, and analyze adoption and usage data across accounts to understand what drives transformation. Build the models, dashboards, and impact analyses that tell us what's working, where...

Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution. · Triage, investigate, and resolve urgent customer issues with speed...

Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution. · Triage, investigate, and resolve urgent customer issues with speed...

Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the EMEA region · Own territory planning, pipeline development,...

Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals. · Own managing and reporting on your book of business, including...

Develop and execute a strategic plan for partner pursuits, aligned with Harvey’s overall product and GTM strategy. · Independently identify, evaluate, and establish a range of partnerships to enhance product...

Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires...

Build EMEA-owned growth programmes from scratch: Identify opportunities for regional campaigns, sales acceleration plays, nurture motions, webinars, content-led activations, partner moments, and other programmes that...

School Partnerships: Lead outreach, relationship development, and onboarding for UK and EMEA law schools - from flagship institutions to smaller schools. · Account Management: Serve as the primary point of contact for...

Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects. · Manage the full customer lifecycle from prospecting to...

Draft, review, and negotiate Commercial AI SaaS contracts · Under the leadership of the Head of EMEA Legal, help to continue to establish the legal function in the EMEA, laying down a strong substantive, organizational...

Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of Harvey.ai to prospective and existing clients. · Address and resolve customer queries related...

Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture · Own the quality and consistency of Harvey's pre-sales legal engineering...

Lead and develop a team of Legal Engineers - Product Specialists, providing coaching, performance management, and career development support. · Own the post-implementation customer relationship from a legal engineering...

Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions. · Training & Enablement: Champion the power of Harvey as you meet with...

Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions. · Training & Enablement: Champion the power of Harvey as you meet with...

Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users. · Achieve and exceed revenue targets and other key...