Deliveroo

As an SMB Account Manager you will have discussions with our restaurant partners about all aspects of their business. Whether that's how they can get involved in our national and local marketing campaigns, what steps...

Lead strategy. Define and drive DoorDash's support automation expansion strategy for international markets: determining use cases, prioritization frameworks, and the approach to scaling automations across countries in a...

Own the strategy, execution, optimisation & reporting of all automated and bespoke campaigns, across channels such as email & push, to deliver customer growth · Be comfortable with data targeting, segmentation &...

Be the local expert for the cities/areas you own in North East & Yorkshire. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area. · Draw insights from data to improve...

Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through to send and QA · Design and continuously improve lifecycle programmes, using performance data to iterate on...

Act as Local Expert: Serve as the face of Deliveroo for Milton Keynes & Northampton, mapping out local sales strategies to close value proposition gaps and improve customer selection. · Manage Top Restaurant...

Working closely with Product, Data Science and the local markets to identify opportunities to improve our Consumer Pricing processes and algorithms · Conducting in-depth performance and competitor analysis to understand...

Lead & scale the team: Manage and develop the Merchant F&S team, building a high-performing organisation through strong coaching, clear prioritisation, and active talent development. · Own commercial impact: Partner...

Grow restaurant partnerships: Maintain and expand commercial relationships with top restaurant partners in Central London through regular face-to-face and remote consultation. · Optimise commercial performance: Analyse...

Build and improve ranking models for vertical landing pages (grocery, retail), deciding what a user sees first when they land on a store page · Design models that blend new-vertical content into a homepage built around...

Set the creative vision and strategy: Partner with Marketing, Product, and cross-functional stakeholders to define, evolve, and execute global creative strategies for major brand campaigns, product launches, and key...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Manage end-to-end platform setup, activation, optimisation, and reporting for programmatic video and paid social across brand proposition and tactical campaigns. · Respond to briefs in collaboration with internal...

Drive Partner Performance: Use data analysis and industry insights to maximise order volumes and unlock growth potential for our top restaurant partners. · Manage Senior Relationships: Build and maintain high-impact...

Define the architecture for how thousands of engineers across DoorDash, Wolt, and Deliveroo actually develop and ship code: local and remote dev containers, remote IDE/VM lifecycle, and the full local-to-remote loop. ·...

Lead a programme of work to identify, assess and prioritise courier/rider fraud and abuse risks across Wolt and Deliveroo. · Translate identified risks into proportionate policy, process and operational responses,...

Lead and grow a multi-disciplinary team of Backend, iOS, Android, and Web engineers, fostering a diverse and high-achieving environment. · Drive technical and product strategy by setting clear project goals, guiding...

Guide daily activities across operational functions, ensuring service excellence, adherence to performance targets, and seamless cross-team collaboration · Championing change and leading on identifying new ways of...

Define and own the global HR compliance strategy establishing a clear vision, operating model, and multi-year roadmap that is well understood across the People team and actively aligned to business priorities across the...

Own the strategic roadmap and execution for DoorDash's accounting infrastructure, including the data pipelines, system integrations, and automation platforms that power financial reporting, reconciliation, and...

Acquire new business by phone and email · Pipeline management · Build daily plans

Build and improve ranking models for vertical landing pages (grocery, retail), deciding what a user sees first when they land on a store page · Design models that blend new-vertical content into a homepage built around...

Operate the ROC in Real Time: Monitor dashboards, alerts, inbound reports, and open-source signals to identify security, safety, and operational incidents as they emerge. · Execute Incident Response: Triage incidents...

Design and improve ETA and delivery-time prediction models that power the consumer-facing experience across Deliveroo. · Build models used by our dispatcher, helping inform the automatic allocation of riders to orders....

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. · Execute strategic business development: Engage with...

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. · Execute strategic business development: Engage with...

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. · Execute strategic business development: Engage with...

Setting the C&R Fraud Strategy · Set and own the 1-2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. · Proactively identify emerging risks, systemic...

Identify Emerging Abuse · Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes. · Investigate anomalies, understand attacker...

Defining our Payments Risk Strategy · Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets. · Identify emerging risks, prioritise investments, and...

Manage end-to-end platform setup, activation, optimisation, and reporting for programmatic video and paid social across brand proposition and tactical campaigns. · Respond to briefs in collaboration with internal...

Manage end-to-end platform setup, activation, optimisation, and reporting for programmatic video and paid social across brand proposition and tactical campaigns. · Respond to briefs in collaboration with internal...

Lead the Live Network function across all Deliveroo's European markets, acting as the go-to on rider incentives and network performance execution. · Own real-time network balance - ensuring the right number of riders...

Architecture & Control Implementation: Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust...

Strategic Prospecting: Map, prospect, pitch, and close new restaurants across your region, acting as a city-level expert who knows exactly which up-and-coming spots customers crave most. · Multi-channel Outreach:...

Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands. · Lead end-to-end competitive...

Strategic Decision Support: Partner with stakeholders across the business to develop new investment decision-making frameworks and drive strategy in a dynamic environment. · Growth vs. Profitability: Own complex models...

Consumer Product Impact: Evaluate the effectiveness of high-impact consumer products at scale and develop creative growth strategies. · Strategic Modelling: Build custom financial models tailored to specific business...

Drive Technical Excellence: Act as a subject matter expert, providing high-level reviews and technical advice across multiple teams. · Architect Scalable Solutions: Define and design technical solutions for complex...

Lead Development of Creative Concepts : Originate and implement creative concepts, making sure they align with the company’s brand strategy and goals. · Lead teams - Lead project teams ensuring creative excellence...

8+ years' experience in strategy consulting, commercial strategy, revenue operations, sales operations, merchant operations, or a related field · A track record of leading multi-disciplinary, multi-country teams,...

End-to-End Recruitment Delivery: Lead full-cycle recruitment for technical intern and new graduate roles across the UK and Finland, from sourcing and interviewing to extending final offers. · DE&I & Pipeline Building:...

Own end-to-end payment process design - map, document, and continuously improve all Payment-related processes (including COO and COBD), defining clear success metrics to ensure they run efficiently and deliver a...

Lead and develop a high-performing sourcing team of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio. · Build and execute multi-year category strategies...

Take technical ownership of critical accounting infrastructure projects - designing and building the backend services, data pipelines, and integrations that power DoorDash's financial reporting, reconciliation, and...

Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. · Manage Inventory Rigour: Unload deliveries according to...

You are a Project Owner who can understand customer problems and translate objectives into well defined and scoped sub-problems for yourself and peers. · You set a high bar for craftsmanship, reliability, and...

Drive Channel Strategy & Growth: Own the strategy, execution, and performance of paid search and app marketing across France, Italy, and Belgium to deliver targets for customer acquisition, resurrections, and...

End to end ownership of UKI local promotions and merchant offers. Partnering with central functions to identify market needs and partner requirements and defining the “where” and “how” to play, building and implementing...

Drive Regional Commercial Strategy: Own the growth strategy and operational blueprints for key Irish markets, balancing top-line order volume expansion with bottom-line department profitability. · Lead and Develop...

Drive Partner Performance: Use data analysis and industry insights to maximise order volumes and unlock growth potential for our top restaurant partners. · Manage Senior Relationships: Build and maintain high-impact...

Fuse intelligence products with operational logistics to design journey management plans, routing, lodging vetting, and pre-travel briefings for executive travel across EMEA. · Serve as the Detail Lead for executive...

Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value Chinese restaurant partners across London and surrounding territories to expand our local marketplace selection. · Execute strategic...

Own the day-to-day execution and coordination of the regional CRM initiatives, ensuring campaigns are delivered accurately and on time. · Build, proof, deploy and QA promotion set up and CRM campaigns across email, push...

Define the long-term vision and strategy for a critical product area within Customer Experience across DoorDash, Wolt, and Deliveroo. · Lead, coach, and develop a team of Product Managers, fostering a high-performing...

Own the strategic roadmap and execution for DoorDash's accounting infrastructure, including the data pipelines, system integrations, and automation platforms that power financial reporting, reconciliation, and...

Take technical ownership of critical accounting infrastructure projects - designing and building the backend services, data pipelines, and integrations that power DoorDash's financial reporting, reconciliation, and...

Own partner growth: Act as the primary commercial business owner for independent restaurant, retail, and grocery partners within your territory to drive performance and volume. · Deliver consultative reviews: Conduct...

Use AI for productivity gains, building applications using AI and improving teams and workflows using AI solutions. · Hire, build, grow and nurture impactful business focused software teams. · Build scalable products...

Own partner growth: Act as the primary commercial business owner for independent restaurant, retail, and grocery partners within your territory to drive performance and volume. · Deliver consultative reviews: Conduct...

Own complex partner resolutions: Handling inbound calls from our Merchants with an obsessive focus on service excellence for the Italian market. · Champion the Merchant experience: Act as the face of the Merchant...

You will report into the Site Manager and the site management team. · Ensuring that the cleanliness of the site is maintained to a high standard by cleaning as you go throughout the shift as well as regular deep...

You will report into the Site Manager and the site management team. · Ensuring that the cleanliness of the site is maintained to a high standard by cleaning as you go throughout the shift as well as regular deep...

Grow restaurant partnerships: Maintain and expand commercial relationships with top commuter belt

Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. · Data-Driven Insight: Monitor and...

Drive Growth: Execute high levels of daily cold-call activity to contact restaurant leads and present partnership opportunities. · Pipeline Management: Own and maintain a robust sales pipeline to consistently exceed...

Own vision and strategy: Define and execute the end-to-end roadmap and OKRs for Double Order, taking it from early discovery through to a scaled, sustainable product. · Balance complex marketplace dynamics: Solve for...

Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. · Maintain product integrity by ensuring all goods received and dispatched meet our high standards for...

Lead the design of infrastructure that helps teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. · Own and evolve our open-weights serving stack -...

Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. · Maintain product integrity by ensuring all goods received and dispatched meet our high standards for...

Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline · Identify the development areas of SDR's, provide coaching sessions to...

Responsible for the daily oversight of a team of New Partner Experience Agents · Main activities to include coaching the team to develop skills, oversight of team behaviour and attendance, providing reporting on...

End to end ownership of UKI local promotions and merchant offers. Partnering with central functions to identify market needs and partner requirements and defining the “where” and “how” to play, building and implementing...

Technical integration ownership: Manage the end-to-end API technical integration of partners, from integration through to test planning, UAT, and production go-live, working with engineering and product to troubleshoot...

Technical integration ownership: Manage the end-to-end API technical integration of partners, from integration through to test planning, UAT, and production go-live, working with engineering and product to troubleshoot...

Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. · Manage Inventory Rigour: Unload deliveries according to...

You will report into the Site Manager and the site management team. · Ensuring that the cleanliness of the site is maintained to a high standard by cleaning as you go throughout the shift as well as regular deep...

End to end ownership of UKI local promotions and merchant offers. Partnering with central functions to identify market needs and partner requirements and defining the “where” and “how” to play, building and implementing...

Manage a portfolio of accounts through desk-based account management model · Support the growth of partners through email, phone, online presentations and video calls · Maintain long-term relationships with our partner...

Advise on complex commercial transactions: Structure and negotiate a wide range of agreements, from off-the-shelf SaaS contracts to large-scale, multi-jurisdictional business unit outsourcings. You’re comfortable with...

Portfolio Management: Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations. · Relationship Partnership: Maintain long-term relationships with...

Strategic Architecture: Recommend and own the global strategy for Partner Operations, including site selection and the balance between in-house and outsourced (BPO) solutions. · Product & Tech Influence: Partner with...

Own and develop cost models across regions, ensuring robust methodology, clean inputs and clear documentation. · Lead weekly and monthly performance reviews (e.g. WBR) by synthesising Support OKRs, financials and...

Take ownership of complex infrastructure initiatives end-to-end, spanning Kubernetes, cloud infrastructure, networking, and infrastructure-as-code frameworks - making most technical decisions within scope without...

Own the day-to-day execution and coordination of the regional CRM initiatives, ensuring campaigns are delivered accurately and on time. · Build, proof, deploy and QA promotion set up and CRM campaigns across email, push...

Acquire new business by phone and email · Pipeline management · Build daily plans

Responsibility for the Care performance delivered to all sides of the marketplace for your areas through outsourced teams · Work with multiple stakeholders (global and local) to own and manage day to day performance of...

Grow restaurant partnerships: Maintain and expand commercial relationships with top restaurant partners across the Commuter Belt South region through regular face-to-face and remote consultation. · Optimise commercial...

Harmonise global frameworks: Play a key role in unifying compensation frameworks across DoorDash, Wolt, and Deliveroo by supporting the evolution of our global job architecture and salary range structures. · Maintain...

Experience line managing data scientists and supporting their career development · A strong background as a senior individual contributor, with hands-on experience in experimentation, causal inference or applied machine...

rider pay, incentives and surge pricing; · rider supply and fleet sizing at a local level; · balancing supply and consumer demand;

merchant acquisition and onboarding, including identifying the most valuable restaurants, grocers and retailers to partner with; · improving models used to understand restaurant, grocery and retail supply; · merchant...

6+ years Analytics Engineering / Data Engineering / BI Engineering experience · Excellent SQL skills · Understanding of data warehousing, data modelling concepts and structuring new data tables

Partner with product, S&O and/or marketing teams to support the successful launch of new and upcoming launches and campaigns. · Translate plans into clear, actionable communications for commercial teams. · Act as the...

Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. · Consult on Growth: Educate partners on...

Drive Partner Onboarding: Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders. · Deliver Exceptional Service: Provide...

Drive technical execution by designing, building, and evolving the Android SDUI renderer - and the backend services (Kotlin, Golang, Protobuf) that feed it - to handle complex, real-time UI updates at scale. · Lead...

Build the infrastructure that helps Deliveroo teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. · Work on our open-weights serving stack -...

Build the infrastructure that helps Deliveroo teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. · Work on our open-weights serving stack -...

Define our monetisation strategy, collaborating with commercial leadership across global markets to set our global framework for commission, fee structures and our overall take rate. Lead monetisation pilots, track...